General technical and college help questions.
This KB article provides expectations for any incident or request submitted to the Service Center where there is no subject matter expert within Northeast Community College. These incidents and requests will be provided Best Effort support by the Service Center team and cannot be escalated internally.
Room and event scheduling request process defined step by step.
A guide to help Staff and students how to install OneDrive on their personal computers.
To fix not being able to save in Office 365 files on student's personal Macbook device. Office not activated with student's Northeast account.
This will direct you to Microsoft troubleshooting website to install a license removal tool.
NOTE: This is only for student's personal devices, please make student aware of what you're installing.
The intention of this document is to provide the process to follow when staff/faculty keep getting emails in their Quarantine that they don’t want in their Quarantine. Releasing these emails won’t prevent them from going into Quarantine in the future. To prevent this, the sender's email addresses need to be added to the staff/faculty's "Safe Senders list".
Email addresses and domain names in the Safe Senders List are never treated as junk email, regardless of the content of the message. You c