Problem

Need hours changed on the Shared Mailboxes Automatic Replies on Outlook to correspond to holiday and campus closed hours.

Resolution

How to:

Go to https://outlook.office365.com – if you are not automatically signed in, login using your work credentials.

In the top right corner, click on your profile icon – this will either be you profile photo or a circle with your initials.

Click ‘Open another mailbox’. A pop-up will then appear. Enter the name or email address for the shared mailbox.

The mailbox will open in a separate tab. Click on the settings cog icon on the top right toolbar. This will bring up the settings.

Make sure you are in Account to the left of the pop-up window. Then click ‘Automatic replies’ on the secondary menu. Here you can switch on automatic replies, set time frames, and write internal and external automatic replies.

Purpose

Hours need changed for the holiday hours at the college.

Scope

Applies to people who have a shared mailbox that students and staff email.

Related Resources

How to Set Automatic Replies from a Shared Outlook Mailbox | Breakwater IT