Clearing Cookies and Cache

Google Chrome

  1. At the top right, click the 3 dotsUploaded Image (Thumbnail)
  2. Click More tools -> Clear browsing data.
  3. At the top, choose a time range. To delete everything, select All time.
  4. Next to "Cookies and other site data" and "Cached images and files," check the boxes.
  5. Click Clear data.
  6. Close out of all Google Chrome windows.Uploaded Image (Thumbnail)

Microsoft Edge

  1. In Edge, select Settings and more  in the upper right corner of your browser window. Uploaded Image (Thumbnail)
  2. Select Settings  > Privacy, search, and services.Uploaded Image (Thumbnail)
  3. Select Choose what to clear under Clear browsing data > Clear browsing data now. 
  4. Under Time range, select All Time.
  5. Make sure Cookies and other site data and Cached images and files are selectedUploaded Image (Thumbnail)
  6. Select Clear Now
  7. Close out of all Microsoft Edge windows

Firefox

  1. At the top right select the 3-bar hamburger menu, then SettingsUploaded Image (Thumbnail)
  2. Select Privacy and SecurityUploaded Image (Thumbnail)
  3. Under Cookies and Site Data select Clear Data…Uploaded Image (Thumbnail)
  4. Make sure both boxes are checked, then select Clear
  5. Close out of all Firefox windows