Accounts and Access

Information on password resets, account unlocks, and new account requests.

Articles (16)

Accessing Quarantined Emails for a Shared Mailbox

Knowledge base to help users access the quarantined emails for shared mailboxes that have access to

Add your picture to your Profile

Load your profile picture into Office 365 applications.

Authenticator Apps on School-Issued Devices

For schools that do not allow students to carry personal cell phones, authenticator apps can be installed on school-issued devices to support secure login. This article introduces common options and considerations for schools.

Claiming Account

This Knowledge base covers the steps in claiming an account using RapidIdentity

Get Canvas Support

How to contact Canvas support

How to Access your MyApps

This article explains how to sign into your Northeast account and access your MyApps which includes Outlook (student email), Canvas, OneDrive, 1Password, etc

LiveSafe Campus Alerts and Closures

We have partnered with Vector Solutions to provide LiveSafe, an emergency notification system capable of sending users text and email messages along with emergency messages to a LiveSafe app.

Microsoft 365 (Office) on a Personal Device

How to install Office 365 on a personal device using your Northeast credentials

Password Complexity Rules

The password and passphrase complexity rules are in place to keep your information secure.

Password Reset

Information on how to use our password reset self-service feature.

Residence Hall Guest WiFi

This article describes the process of guests to log in and use Residence Hall Guest WiFi.

Residence Hall WiFi

This article describes the process for students to connect to Residence Hall WiFi.

Using TOTP Codes with other extensions

Adding an authenticator app to a web browser if a user doesn't have that option.