Purpose

To help assist Students and Faculty with initial troubleshooting and answering questions through the Canvas Help button. 

Scope

The initial troubleshooting steps and questions for Students and Faculty

Procedures

1. Login to your online course in Canvas.
2. Click on the help button on Canvas
3. Once there click the appropriate resource 
4. Chat and follow the prompts to assist you with your needs
5.  

(The picture below shows Canvas Support after clicking on the help button)

Related Resources

Include references and links to relevant materials which may be helpful for executing the process.