Popular Services

Pull data from one or multiple areas to use in decision-making. Different formats and methods are available.


New software purchase or existing software renewal.


Update content on any of the college website properties or request new pages be created.


Onboarding, Offboarding and Employee Position Changes


Allows students to pay their housing application fee directly from THD.  End user visibility is really just a payment box, most won’t even be aware they are using Checkout.


Provides customer service for federal and commercial student loans owned by the U.S. Department of Education or private lenders.


Allows students to pay their Northeast Bill online via ACH or CC, also a jump out to a payment site and then back once the payment information is entered.


Use this service to submit a new project request with Technology Services.


Cloud-based operations management solution that assists businesses in decision support, financial planning, and goal tracking.


Fax

Send or receive a fax


The Banner Operational Data Store, also known as Banner ODS, extracts information from the Banner and Degreeworks databases, reorganizes the information into a simplified format, and stores the information in the Banner ODS database. The reporting views and materialized views in the ODS database are used as the primary source for Banner data in the Enterprise Data Warehouse.


LiveSafe is an emergency notification system capable of sending users text and email messages along with emergency messages to a LiveSafe app.


Request a data investigation and possible reporting change if there are questions or concerns related to the validity of the information provided.


Request access to an existing Power BI report or workspace. Requests will be reviewed by the Data Trustee for approval before the access will be granted.


Request help with a survey to collect data from students, employees, or other individuals.


A catch-all for Defender notifications


Designed to simplify and automate the management of student-facing forms, particularly in the financial aid office. It reduces paperwork, improves compliance, and enhances the student experience by digitizing forms and streamlining workflows.


automated job scheduling and scheduling new Banner jobs to run


Create or Update an Email List, Verify Email Address Lists, and get help with Secure Email sending and receiving


Emergency notification provides services to the college community via cell phone, text messages, and email. The Campus Alert System will be available to all students, faculty, and staff at all Northeast locations.


DegreeWorks is a web-based tool designed to help students and advisors monitor academic progress toward degree completion.


Customer relationship management (CRM) solution to support student success and retention. We can proactively identify at-risk students, engage them with personalized support, and track their academic progress.


Setup Remote Access


Covers audio/video systems, computers, smartboards, document cameras, projectors and other technology devices in the classroom and labs.