Popular Services

My Northeast (Banner Self-Service)


New software purchase or existing software renewal.


Onboarding, Offboarding and Employee Position Changes


Use this service to submit a new project request with Technology Services.


Request a data investigation and possible reporting change if there are questions or concerns related to the validity of the information provided.


Pull data from one or multiple areas to use in decision-making. Different formats and methods are available.


Create or Update a Form to add in process automation with approvals, tasks, other workflow items.


Multi-factor Authentication (MFA)


Setup Remote Access


Microsoft 365 is the new name for Office, the productivity suite with apps like Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, SharePoint, Teams, etc.


1Password is a password manager developed by AgileBits Inc. It supports multiple platforms such as iOS, Android, Windows, Linux, and macOS. It allows users to securely store and manage their passwords, generate strong passwords, and organize other sensitive information.


Order a computer, Recycle a technology device, setup a new computer, move technology to a new location


Covers audio/video systems, computers, smartboards, document cameras, projectors and other technology devices in the classroom and labs.


Learn how to view status of active projects that have been approved, scheduled and staffed.


Service used when staff helps for anything that has to deal with Early College enrollment, NSR, or Adjunct Professional Development Workshops. Examples would be in-person help, computer setup, scheduling, etc.


This service can be used to resend the claim account email from Northeast Community College. The requestor needs to provide their College Wide ID and the personal email address they have on file with the college.


automated job scheduling and scheduling new Banner jobs to run


Create or Update an Email List, Verify Email Address Lists, and get help with Secure Email sending and receiving


It’s essential for Technology Services to have a clear understanding of the software requirements in the faculty computer labs. By completing this survey, faculty members can contribute to a more efficient and well-equipped learning environment for students.


Update content on any of the college website properties or request new pages be created.


Microsoft Defender is an anti-malware component of Microsoft Windows.


Grow sales and drive student success for your campus store with Verba | VitalSource. Industry-leading tools to collect adoptions fast and improve student experience.


A catch-all for Defender notifications