What Is It?
Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a system.
Who Is Eligible to Use It?
Where Can I Get It?
All faculty and staff are registered for MFA when they first sign into their Northeast accounts.
How Do I Use It?
There are different ways to use MFA once it is setup. The most popular way is to download the Microsoft Authenticator app on your mobile device.
What Can I Expect?
Support Tiers
Tier 1 - Technology Services Support: Faculty and students who contact support would receive help with escalation to a predefined technology team who provides expert support.