What Is It?
Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a system.
Who Is Eligible to Use It?
Where Can I Get It?
All faculty and staff are registered for MFA when they first sign into their Northeast accounts.
How Do I Use It?
There are different ways to use MFA once it is setup. The most popular way is to download the Microsoft Authenticator app on your mobile device.
NOTE: If you get a new mobile device (cell phone), you will need to contact the Service Center to help you enroll the new device. Please click the Get Help with MFA button on the right to begin the process.
What Can I Expect?
Support Tiers
Tier 1 - Technology Services Support: Faculty and students who contact support would receive help with escalation to a predefined technology team who provides expert support.