What Is It?
Remote access provides you with the capability to connect and utilize your currently assigned resources, resources that may otherwise have certain limitations from external locations; allowing you to work more efficiently and effectively regardless of your location.
What Applications Require Remote Access (VPN) When Working Off-Site?
The list below shows what applications require VPN access (VPN REQUIRED TO ACCESS) when working off-site and what applications do not require VPN access (VPN NOT NEEDED). If you are trying to access any application listed under the VPN REQUIRED TO ACCESS, click the "Request Remote Access" button to start filling out the form.
*Note: The S Drive file share does require VPN access.
Who Is Eligible to Use It?
- Faculty
- Staff
- Students - Limited to "Requesting Access Outside the US" only, and only to web based resources like email and Canvas.
Where Can I Get It?
For standard requests click the "Request Remote Access" button to get started. This request should be filled out by staff and faculty that need permanent remote access inside the United States from a Northeast owned device.
For requests involving travel outside the continental United States click "Request Access Outside the US" to get started. This request should be for temporary access by staff, faculty, and students when traveling or for students who permanently reside outside the United States.
How Do I Use It?
Once your remote access is setup and configured, you will receive instructions on how to access it and how to use it.
What Can I Expect?
Support Tiers
Tier 1 - Technology Services Support: Any eligible person who contacts support would receive help with escalation to a predefined Northeast technology team.