Phones and Faxing

Helpful articles on phone and faxing usage.

Articles (11)

Cisco Call in Teams - Access & Sign-in Instructions

This article summarizes the process to access Cisco Call within the Teams client on Northeast Community College Onedevices.

Cisco Call in Teams - Quick Reference Guide & Use Instructions

This article provides a quick reference guide and instructions for performing basic call functions within the Cisco Call app in Teams.

General Phone Information for Northeast Community College

This article provides essential phone information for Northeast Community College, including instructions for making calls both on and off-campus, accessing directory assistance, and emphasizing the importance of using free directory assistance alternatives to avoid unnecessary charges.

Imagicle Faxing

This article explains how to access and use Imagicle digital faxing.

Mobile Calling App - Webex for iPhone & Android

This article highlights the new mobile app for calling at Northeast - Webex.

Phone Handset Quick Reference Guide

This Quick Reference Guide offers concise instructions for efficiently using Cisco IP phones, covering call handling, settings adjustment, voicemail management, and more.

Self-Service Voicemail Pin Reset

Self-service voicemail pin reset instructions.

Setting "Do Not Disturb" in Cisco Call on PC and the Webex mobile app on iPhone and Android smartphones

This article explains how to set Do Not Disturb in both the mobile app and Cisco Call within Teams to prevent incoming calls and notifications, ensuring uninterrupted focus.

Signing In and Out of Call Queues

This article outlines the process for department staff using call queues to sign in and out from their Cisco phone handsets.

Voicemail Setup & Voice Portal Menu Tree

This article describes the process to setup voicemail.