My Recently Visited Services

Multi-factor Authentication (MFA)


Wi-Fi technology is used to provide local network and Internet access to college devices.


Onboarding, Offboarding and Employee Position Changes


New software purchase or existing software renewal.


Canvas is the Learning Management System (LMS) adopted by the college.


Microsoft 365 is the new name for Office, the productivity suite with apps like Word, Excel, PowerPoint, Outlook, OneDrive, OneNote, SharePoint, Teams, Edge, etc.


Use this service to submit a new project request with Technology Services.


Reserve a location for a special event or class through My Apps > Room and Event Scheduling.


Banner and Banner Admin general assistance


Use this service to request backend changes to the NECC servers.


automated job scheduling and scheduling new Banner jobs to run


Software used to add events to the event calendar that runs on the northeast.edu website.


All contractual documents – NDA, MSA, SOW, Order Forms, W-9 and any other related documents.


Add or Change Budget Code, Move a Printer, Add or Change Budget Code, Key Fob Printing


Cognos is a web-based reporting platform. It uses data that has been entered in Banner and updates 3 times per day.


WinPrism and WebPrism are Bookstore operations applications


DegreeWorks is a web-based tool designed to help students and advisors monitor academic progress toward degree completion.


Emergency notification provides services to the college community via cell phone, text messages, and email. The Campus Alert System will be available to all students, faculty, and staff at all Northeast locations.


TeamDynamix ITSM (IT Service Management) is a no-code, highly configurable platform designed to streamline and modernize IT operations across an organization.


Order a computer, Recycle a technology device, setup a new computer, move technology to a new location


The Banner Operational Data Store, also known as Banner ODS, extracts information from the Banner and Degreeworks databases, reorganizes the information into a simplified format, and stores the information in the Banner ODS database. The reporting views and materialized views in the ODS database are used as the primary source for Banner data in the Enterprise Data Warehouse.


Cable TV is provided in the dorms and throughout campus. Use this service to report an issue with cable tv.