📖 Introduction to Webex for Mobile Calling

The Webex mobile app (iPhone and Android) lets you make and receive calls using your college phone number.

Key Benefits:

• Use your college phone number to place and receive calls, keeping your personal number private.
• Access your work contacts and voicemail from anywhere.
• Stay reachable on the go with call functionality over Wi-Fi or cellular data.

📲 Downloading the Webex App (iPhone & Android)

To use your college phone number from your mobile device, first install the Webex app.

Step-by-Step:

Open the App Store (iPhone) or Google Play Store (Android).

Search for "Webex".

Install the version labeled just "Webex" – listed under Business and published by Cisco.

Open the app and sign in with your Northeast credentials (email and password).

📞 Exploring the Webex Calling Screen

Once signed in, you’ll land on the Calling tab, which functions like a mobile desk phone.

What You'll See:

Profile (Top Left): Access settings, status, and account info.

• For instructions on setting "Do Not Disturb" in the mobile app, click here: Article - Setting "Do Not Disturb" in...

Dialpad (Top Right): Manually enter a number or search the directory.

+ Symbol: Add contacts or call voicemail.

Search: Find Northeast contacts easily (bottom ribbon of app).

Tabs:

Recents: See incoming, outgoing, and missed calls.

Contacts: Sync with work directory and saved contacts.

Voicemail: Listen to messages or read transcriptions.

☎️ Making a Call

To start a call, use the dialpad (top right) or search for a contact.

When in a call, the screen displays several key options:

Mute: Toggle your microphone.

Speaker: Switch between earpiece and speaker.

Keypad: Enter numbers (e.g., for phone menus).

Hold: Put the call on hold. Tap again to resume.

Video: Start or stop your camera (if supported).

Red Hang-Up Button: End the call.

More: Transfer or add another caller.