LiveSafe Campus Alerts and Closures

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LiveSafe is a product from a third-party vendor Vector Solutions

Northeast Community College uses the vendor Vector Solutions for our online safety training for employee training, student training, SDS (Safety Data Sheets) resource and LiveSafe (Anonymous Reporting & Safety Communications platform). 


Campus Alert

What is LiveSafe? 

We have partnered with Vector Solutions to provide LiveSafe, an emergency notification system capable of sending users text and email messages along with emergency messages to a LiveSafe app.  

What type of messages will I receive? 

We will only send you messages related to emergencies and severe weather. You will never receive advertisements, and your information is never provided to advertisers. If you have downloaded the LiveSafe app, you will receive text and email messages for emergencies as usual, but you will also receive a ‘push notification’ that will come through the app. 

Who can subscribe/use the service? 

Students, staff, and faculty members of Northeast Community College are automatically subscribed. Wayne State College and UNMC students who attend class in one of Northeast's buildings including those located in Norfolk, South Sioux City, West Point and O'Neill need to download the LiveSafe app (put the QR code here) to sign up for messages. Need help? Follow these step-by-step instructions on how to register.

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What is my username? 

Your username is the email address you registered for classes with, or the email that you signed into the LiveSafe app with. Your password can be reset in the app if you forget it. 

How do I update my contact information? 

Update your information on the LiveSafe app. If you update your information with the Northeast Registrar, the information will be moved into LiveSafe, but for a more immediate update, you can do it in the app. 

How do I opt out of alerts? 

You will not be able to delete alerts to your Northeast email address. If you are no longer associated with Northeast and you receive an alert, please disregard and block the email address. You will be able to opt out of text messages from a link in the messages that you receive should you no longer wish to get emergency messages from Northeast. 

How do I change my password? 

From the LiveSafe app, follow the steps to create a new password. 

What mobile phone carriers are supported? 

All U.S. mobile carriers are supported. 

What if my cell phone number changes? 

If your mobile number ever changes, please login to the LiveSafe app and update your contact details. You should also notify the Northeast Registrar that your information has changed: admreg@northeast.edu  

What if my cell phone provider changes? 

If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything.  

Will I receive advertisements or text messaging SPAM? 

No, never. We respect your privacy, and you will never receive anything besides official emergency Northeast Community College communications. 

Who do I contact for assistance? 

If you need assistance, please contact us

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>>Weather Announcement Information << 

How and when is a decision made to have a late start, close for the entire day, or close early in the day? 

The decision to have a late start or close will rarely be made the night before a forecasted storm. Sometimes forecasted storms miss us or are not as severe as anticipated. The decision to have a late start or close for the entire day will be made by 5:30 am and published or broadcast on the methods detailed in the next question. If weather worsens during the class day, a decision will be made to close early by administrators and announced over the paging system in college buildings for the affected campus. The decision will also be published or broadcast using the methods below. A decision to cancel night classes will be made by 3 pm and published or broadcast as indicated below. 

College administrators take several factors into account when making such a decision, 
including the following: 

  • Weather conditions in Norfolk or at our Extended Campuses 

  • Clearing of campus or Extended Campus parking lots in time for class 

  • Department of Roads information 

You may check the state highway information system at http://www.511.nebraska.gov/ or call 511. 

The decision made for the Norfolk campus and the three Extended Campuses in O’Neill, West Point, and South Sioux City (College Center) may differ based on weather conditions at each site. 

How do I find out if there has been a late start or cancellation of campus operations due to the weather? 

Local radio stations will be notified of the late start or cancellation. You can check their websites for up-to-date information. The regional television station, New Channel Nebraska, will also be notified:  https://northeast.newschannelnebraska.com/  

The college social media sites will be updated with a message of the status of the Norfolk campus and three college Extended Campuses shortly after a decision has been made (currently Facebook, Instagram, Snapchat, and X.) Video platforms for social media will likely not be updated. The college television station, KHWK, can be streamed online at https://www.youtube.com/@khwkhawktv,  and you can find more information about streaming KHWK at https://facebook.com/khwk.hawktv .  Closing information will be included on KHWK channels.  

If the campus has a late start, when am I expected to attend class? 

If more than one half of your class can be conducted when the college opens, you should report to that class at the time the college opens. If more than one-half of your class is over when the campus opens, do not report to that class but plan on attending your next class at the regularly scheduled time. 

Do we ever change our status from late start to closed? 

Unfortunately, sometimes weather conditions change for the worse after we announce a late start. If a late start has been announced, please check the college social media pages, KHWK, or your favorite local radio or tv station for updates immediately before leaving home. 

If the road conditions are hazardous, do I still need to come to class if the campus is open? 

Students are to use their own discretion about traveling on hazardous winter roads. Please contact your instructors as soon as possible when you cannot make it to class because of weather/road conditions. 

Faculty contact information is available in your course syllabus. If you do not have a course syllabus, please contact the college at (402) 371-2020 or (800) 348-9033, Monday through Friday from 8 a.m.-5 p.m. You will need to provide the class/instructor name for your call to be forwarded. You can also find faculty emails on the Northeast website and in Canvas. 

What happens if the weather turns bad during the daytime hours? 

If bad weather occurs during the day, the college may close and information will be announced via LiveSafe messaging. The closing announcement may also be broadcast over the campus paging system for the affected campus noting the time the college will close, as well as through the other sources noted for all of the sites. 

How do I know if the college will be open for evening classes? 

College administration will monitor the weather throughout the day. If conditions warrant a cancellation of evening classes, an announcement will be made on the campus paging system and notifications sent to local media outlets prior to 3:00 p.m. Check the college social media sites, KHWK, and your local media for the most up-to-date information. 

If the college is closed, are student activities going to be held as scheduled? 

If the college is closed, generally student activities are also cancelled during the time the college is closed. 

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>>EMPLOYEE INFORMATION<< 

Should I report to work if classes are cancelled? 

As a general rule, if the weather is severe enough to warrant cancelling classes, employees are not expected to be at work either. However, certain college positions include responsibilities that require those employees to be at work. Those employees will be notified by their supervisors of their work assignments. 

When there is a closing of the campus or a late start, can I still come to the college and work? 

If the campus is closed, employees should not report for work until the time announced that the college will reopen. The purpose of a late start is to allow time for clearing of parking lots, road, and sidewalks to create a safe environment for students and staff. 

What if I can't get to work due to hazardous road conditions? 

Employees who cannot make it to work because of hazardous driving conditions should call their supervisor as soon as possible and make arrangements to make up the time missed or to take annual leave or a personal day. 

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>>SOUTH SIOUX CITY, WEST POINT, O’NEILL EXTENDED CAMPUS INFORMATION 

Students, faculty and staff who attend class or work on any Northeast property were signed up for LiveSafe when they were hired or registered for classes. You can also register for and update your information on the LiveSafe app. It's important to know what's going on in an emergency situation. 

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>>WAYNE STATE AND UNMC STUDENTS<< 

As a Wayne State College or UNMC student, faculty or staff who attend class or work on any Northeast property; you are eligible to register to receive Campus Alerts. It's important to know what's going on in an emergency situation. Register via the LiveSafe Mobile app: 

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LiveSafe is an emergency notification system capable of sending users text and email messages along with emergency messages to a LiveSafe app.