Intune

What Is It?

Microsoft Intune is a cloud-based endpoint management solution. 

Who Is Eligible to Use It?

  • Intune is used to manage NECC windows computers, iOS devices, and MacOS devices.

Where Can I Get It?

This service is provided by Technology Services and cannot be requested.

What Can I Expect?

Support Tiers

Tier 1 - Technology Services Support: Faculty, staff, and students who contact support would receive help with escalation to a predefined technology team who provides expert support. 

 

 
Add or Modify an Intune Software Package Fresh Start Device Misconfiguration / Fix SkillsUSA Device Request Software / Fix Windows Update

Service Offerings (6)

Add or Modify an Intune Software Package
Use this to request an addition or a modification to software that is delivered through Intune.
Fresh Start Device
Use this service when requested to wipe and fresh start a device.
Misconfiguration / Fix
Use this Intune service when there is a misconfiguration within Intune that needs remedied, or a fix is needed within Intune.
SkillsUSA Devices
Use this service when Faculty requests computers be set up for SkillsUSA.
Software / Fix
Use this service offering when a software fix is required to ensure compatibility and proper functionality within our environment.
Windows Update
Windows Updates keep college‑owned devices secure, reliable, and up to date by installing required Microsoft security and quality updates. This service helps reduce vulnerabilities, improve system performance, and ensure compliance with campus IT standards.