Multi-Factor Authentication

What Is It?

Multi-factor Authentication (MFA) is an authentication method that requires the user to provide two or more verification factors to gain access to a system.

Who Is Eligible to Use It?

  • Faculty
  • Staff

Where Can I Get It?

All faculty and staff are registered for MFA when they first sign into their Northeast accounts.

How Do I Use It?

There are different ways to use MFA once it is setup.  The most popular way is to download the Microsoft Authenticator app on your mobile device.
NOTE: If you get a new mobile device (cell phone), you will need to contact the Service Center to help you enroll the new device. Please click the Get Help with MFA button on the right to begin the process.

What Can I Expect?

Support Tiers

Tier 1 - Technology Services Support: Faculty and students who contact support would receive help with escalation to a predefined technology team who provides expert support. 

 

 
Get Help with MFA

Related Articles (2)

Adding or Changing Multi-Factor Authentication (MFA) Method
This article provides instructions for managing your Multi-Factor Authentication (MFA) methods through Microsoft My Apps. Learn how to add or update a Microsoft Authenticator push notification method and set up a passkey for a more secure and convenient sign-in experience. Following these steps will help ensure you can continue to securely access your Northeast account and Microsoft services.
Setting up Multi-Factor Authentication
This Knowledge Base article explains how to set up your Mult-Factor Authentication for the first time.

Service Offerings (1)

Get Help with Multi-Factor Authentication
If Multi-Factor Authentication isn't working at all or doesn't seem to be working right