Turnitin in Word - FAQ

  • Where can I find Turnitin Draft Coach? Where can I find Grammar Check? Where can I find Similarity Check?  Where can I find Citation Check?
    • Draft Coach is the tool that holds Similarity Check, Grammar Check and Citation Check.  Users can access this in the web version of Word (not in the desktop version). 
      • To access it, upload or open a document in Word from OneDrive.  Wait a few seconds and "Turnitin" menu option will appear.  Select this menu and an option for Draft Coach appears in the toolbar.  Clicking that opens a window on the right side.  You may have to allow pop-ups to proceed.  After authenticating, accepting terms and providing permissions, you will find 3 tabs, one of each of the tools.
  • I get an error about authentication with an image of a dog.  What do I do?
    • Click retry again and Draft Coach tools should load. 
    • If that fails, clear cookies/cache, try Incognito, try a different browser. 
    • If that still fails, escalate to CETL (Teaching and Learning).
  • I don't see Turnitin in the menu
    • Be sure it's the web version of Word.  It doesn’t work with the desktop application or any other Office program.
    • Be sure to wait several seconds for the menu to load
    • If that fails, try basic Internet troubleshooting (clear cookies/cache, incognito, different browser).
    • If that still fails, escalate to CETL (Teaching & Learning)
  • I’m not sure how to use Turnitin Draft Coach or what it is
Print Article